Garden Makeover Coordinator

We’re seeking a self-motivated, creative, practical person to join our garden makeover team.

Job details


Hybrid Cheltenham office (1-2 days per week) with approximately 4 nights over 5 weeks


Circa £28,000 per annum

Hours of work

Full Time (35 hours per week)



We’re seeking a self-motivated, creative, practical person to join our garden makeover team. Working on one of our flagship charitable programmes known as ‘Helping Hands’ this is an immensely rewarding role which has a direct impact on some of the families that we support.

This truly is a unique role which involves liaising with our families and then designing and delivering personalised garden makeovers for them with teams of corporate volunteers supporting. The end outcome of these projects enables children and young people with complex health needs to access their outside spaces safely which makes a huge difference to their quality of life.

For some examples of the incredible work and positive impact our Helping Hands Team have had on our families through these projects see our website: Transforming home & garden spaces | WellChild

We are also fully committed to upskilling and training the right person to enable them to do this role. If you wanted to have a discussion about what this might look like for you before making an application then please speak to Kieran Cullen, Helping Hands Programme Manager on [email protected]


WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

Purpose of the role:

We are delighted to be delivering a full complement of our garden makeover programme again in 2022 and in order to do this we are expanding the team! The garden makeover (Helping Hands) team provides practical support to families by enlisting the help of corporate volunteer teams from companies across the UK to undertake one-off improvement projects to create safe, accessible sensory gardens for children and young people with complex health needs.

There are six key parts to this role:

  1. Meeting with our beneficiary families to identify the needs for their outside space. Using empathy and active listening to ensuring you can gather all the relevant information for a successful transformation.
  2. Project design and procurement of materials to deliver a suitable space, that not only meets the beneficiaries needs, but is also delivered within our time and budget specifications.
  3. Compile all relevant project documentation and engage with the allocated team of corporate volunteers.
  4. Deliver your design over two days (which may include overnight stays depending on project location) with an enthusiastic but often unskilled group of corporate volunteers. You will need to inspire and empower these teams in all elements of the delivery of your project and be the subject matter expert as the sole representative on site from WellChild.
  5. Complete post makeover administration on our equipment and communication with the corporate volunteers.
  6. Management of each makeover’s financial budgets, for equipment, materials, travel, accommodation as well as a joint monthly tool and equipment budget.

Fairly regularly in order to complete these garden makeovers, there is a degree of working away from home. You will work on a five week rotation consisting of two weeks conducting one makeover, over two days, each week. The remaining time is utilised to undertake site visits and plan for upcoming projects with a hybrid home/office balance. We conduct our makeovers nationwide so long and frequent travel can be required, in order to compensate for this we offer a flexible TOIL policy.

You will be able to:

  • Demonstrate professional/practical DIY skills including hard landscaping to very tight deadlines.
  • Provide Inspiration, tutoring and leadership to the groups of volunteers to empower them in using new skills.
  • Confidently build relationships quickly in order to communicate effectively, appropriately and clearly with a wide range of people.
  • Prioritise own workload and meet tight deadlines, often having to be adaptable and think on your feet in order to make makeovers a success and completed on time.
  • Be empathetic and sensitive to a wide range of needs and experiences.
  • Develop and implement new, creative, ideas in order to deliver the best outcomes for the makeovers and our families.
  • Demonstrate resilience, adaptability and the ability to balance a fast-paced workload with clear forward planning and an eye for detail.
    You will have:
  • A passion for helping others.
  • A massive desire and commitment to build and deliver the very best results for our beneficiaries.
  • Strong communication and organisational skills
  • Effectively prioritise and work calmly under pressure
  • A good understanding of budgets and competent Microsoft Office user
  • A full UK driving license, able to drive a van.

What we can offer:

  • Competitive salary circa £28,000
  • 23 days holiday on appointment rising to 27 days plus 8 bank holidays
  • Stakeholder Pension Scheme from appointment
  • Employee Assistance Programme
  • Cycle to work scheme
  • TOIL for out of hours work


This is a permanent full-time role, based in Cheltenham with extensive travel. In conjunction with this we operate a hybid home working/office working policy and TOIL policy. There will also be some travel to meetings and events required, that can fall outside of normal working hours.

Equal Opportunities:

WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.

Safer Recruitment:

Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.

How to Apply:

Application forms can be found below. Completed application forms should be sent to [email protected] Applications can also be posted to HR Team, WellChild, 16 Royal Crescent, Cheltenham, GL50 3DA.

Use of Curriculum Vitae (CVs)

Our policy is to recruit our employees on the basis of their suitability for the work to be done. An application form allows us to compare individuals based on like for like information and as such we do not accept a CV unless accompanied by a fully completed application form.


If you have a query regarding the recruitment process, require additional information, or would like to arrange an informal discussion about this role, please contact Johanna Waltho, HR Manager on [email protected] or [email protected]

Retention of Personal Information

Please see our Privacy Statement which can be found at:

Watch our ‘What is WellChild Helping Hands’ video below for more information