Emergency Support for Parent Carers
Caring for a child with complex medical needs can be overwhelming, especially when unexpected financial pressures arise. If you are struggling to afford food or keep your home warm, we are here to help.
What Support We Offer:
WellChild partners with the Trussell Trust and the Food Bank Foundation to offer this support.
If you are unable to get the food you need, we can provide foodbank vouchers from the Trussell Trust. These vouchers can be used at your local foodbank to access essential groceries for you and your family.
If you are on a pre-payment meter for your gas or electric and are about to run out of credit or have already run out and cannot top up, working with the Fuel Bank Foundation, we could offer you vouchers to top up and provide you with enough credit to last an average of 10 days. Helping to keep your home warm and safe.
Who Can Access This Support?
This service is available to parent carers of children with complex medical needs who are experiencing a crisis and have no other means of getting food or fuel.
How to Request Help:
Complete our short form with the information we need to get you support quickly. A member of the team will be in touch within 24hrs Monday – Friday.
If you need help with budgeting, benefits advice, or other practical support, please let us know. We can connect you with trusted partners and resources.
How quickly will I get a voucher?
We aim to issue food or fuel vouchers within 24 hours once we have confirmed your details.
Do I need to provide proof of my situation?
We may ask for some basic information to confirm your circumstances.
Where can I use the foodbank voucher?
Your voucher will be valid at your nearest Trussell Trust foodbank.
How do fuel vouchers work?
Fuel vouchers are for pre-payment meters and can be used to top up gas or electricity. We’ll send instructions on how to redeem them. This is usually sent to your mobile phone directly depending on your meter and provider.
Can I get both food and fuel support?
Yes. If you are in crisis and need both, we can help with foodbank and fuel vouchers.
Is this support confidential?
Yes. Your privacy matters to us, and we only share information when necessary to provide help. Please note, for the purposes of accessing support, some details will be shared with the Trussell Trust and Fuel Bank Foundation to access vouchers. We promise to never sell or swap your data and to keep your information safe – to see more about this see our Privacy Policy.
What happens when I get my voucher?
When your voucher is issued, we will guide you on how/where to use it.
