What we do

Through a range of practical and emotional support, training and information programmes, WellChild gives children and young people with complex medical needs and their families the best chance to thrive. At home.

Our Vision, Mission, Goals and Values

Our Vision

For every child or young person with complex medical needs to be thriving at home.

Our Mission

We strive to shape a society in which every child, or young person with complex medical needs…

– Is cared for at home wherever possible.
– Has the right care and support around them.
– Has a stimulating, rich and happy family life.
– Is recognised, empowered and celebrated.

Our Goals

Through WellChild programmes and collaboration with others, we want to help shape a more understanding and inclusive society that recognises, looks after and celebrates our growing population of children and young people with complex medical needs and their families. We will therefore focus our efforts on…

  • Breaking down barriers to hospital discharge and building confidence to care amongst not just parents, but carers, communities and those around the family.
  • Helping families navigate their journey and access services and support more easily and quickly.
  • Creating stimulating spaces, places and opportunities for positive family moments and memories.
  • Connecting families for mutual support, information, friendship and for building resilience.
  • Cultivating greater national recognition and prioritisation of the needs of our growing population.
  • Listening, responding and advocating for the needs of children, young people and families, particularly in times of crisis.
  • Building a scalable, sustainable and representative organisation that can meet the needs of a growing population.

Our Values

Our organisational values will underpin our work, the way we conduct ourselves and the way we interact with our families, supporters, partners, volunteers, ambassadors and each other.

Caring: We are kind, inclusive and respectful.
Ambitious: We are bold, driven and ambitious.
Responsive: We listen, adapt and respond.
Empowering: We enable, support and inspire others.

Organisational Development

Advances in medicine and medical practice means that the number of children and young people living with long-term, complex medical care needs is growing. However, the support for these children, young people and their families is sorely lacking. The role of WellChild as a lifeline for these families has become more important than ever.

As the demand for help increases, we must lay foundations for the future sustainable growth of our work and review our practices to ensure that we are as efficient, robust and agile as we can be to meet the challenges ahead. We have identified five key organisational priorities that we will focus on to achieve this.

1. Sustainability & Scalability
2. Digital & Data
3. People & Culture
4. Brand & Profile